Guest experiences shared through Fora, edited for clarity and published with permission. Details and inclusions describe past stays and may differ for your booking.
Stay ended · September 2026
The guest liked the location and service.
Stay ended · August 2026
The returning guests still admired the attractive, well-equipped hotel, but this visit fell below their previous experiences. Staff seemed overwhelmed, and service, food and concierge assistance did not match the Four Seasons standard they had enjoyed before.
Stay ended · August 2026
The family felt exceptionally well supported while traveling with young children, with professional, welcoming staff attentive to small needs. Beautiful rooms, spotless surroundings and a good location for exploring Chicago made them keen to return, while retaining the luxury atmosphere they expected.
Stay ended · July 2026
The guest enjoyed the experience and appreciated an upgrade on that stay.
Stay ended · July 2026
The guest found the hotel busy and the lobby loud but praised the accommodation, service and food.
Stay ended · July 2026
During their stay, the guests received an upgrade, early check-in and several surprises.
Stay ended · July 2026
The family enjoyed excellent service and food at Four Seasons Chicago. Their four-year-old particularly loved the games room and pool, and the hotel felt thoughtfully suited to both adults and children. They would like to return.
Stay ended · June 2026
On a first Chicago family trip, the guests appreciated thoughtful attention to their daughter’s comfort. Downstairs dining and drinks and the indoor pool were further highlights.
Stay ended · May 2026
The guest enjoyed Four Seasons and its very helpful staff, although some assistance felt excessive. An extra bed was no longer needed after their companion’s plans changed. An upgrade to a suite meant losing the lake view, but the overall experience was still very pleasant.
Stay ended · March 2026
The guests enjoyed their stay and felt staff, service and amenities exceeded expectations.
Stay ended · March 2026
The guest highlighted the child-friendly welcome, treasure-chest gifts, playroom and pool, as well as cleanliness and friendly staff.
Stay ended · February 2026
The guest praised friendly reception, prompt in-room dining and responsive concierge service. Room views, spa, pool and gym were excellent, but neither Peloton bike worked perfectly.
Stay ended · January 2026
The guests described consistently caring treatment from Four Seasons that made them feel at home.
Stay ended · January 2026
The guest enjoyed service, especially the breakfast team, and a comfortable room with a view but found the room and particularly the bathroom dated.
Stay ended · December 2025
The guest praised kind, responsive staff and easy arrival and departure procedures.
Stay ended · December 2025
Warm, sincere service, excellent cleanliness and relaxing time at the bar made the visit enjoyable. The returning guest’s main reservation was the room: it felt tired and needed updating despite the hotel’s other strengths.
Stay ended · November 2025
The guest enjoyed a friendly check-in, accommodating staff, good food and amenities. The pool, fitness facilities and Christmas decorations were particular pleasures.
Stay ended · August 2025
The guests praised bell staff, concierge and housekeeping for making them feel at home. A small gesture stood out: housekeeping replaced the daughter’s improvised gum-wrapper bookmark with a proper one. Such thoughtful details made leaving difficult.
Stay ended · June 2025
The guest considered it Chicago’s best hotel, based on their own experience of downtown luxury properties.
Stay ended · June 2025
The guest considered it Chicago’s best hotel based on their experience of the city’s luxury properties.
Stay ended · April 2025
The guests felt the hotel exceeded expectations through small details and consistently kind, friendly staff.
Stay ended · April 2025
The guest enjoyed Four Seasons’ understated luxury, location and room, though the bathroom was a little small. They liked the lobby bar for cocktails and breakfast and valued the benefits received through their Fora booking.
Stay ended · February 2025
The guest liked the well-kept property and found staff exceptionally kind and accommodating.
Stay ended · December 2024
The guest enjoyed attentive service, a beautifully designed room with city views, excellent dining and a relaxing spa. The convenient location made exploring Chicago easy and helped make this a memorable luxury stay.