Stay ended · April 2026
The family found the resort beautiful, peaceful and well integrated into Sanur’s lush surroundings, with a relaxed sense of luxury. Arrival was the weak point: despite a hotel-arranged airport transfer, their room was delayed considerably beyond normal check-in time after an overnight journey with a toddler. With no real air-conditioned waiting lounge, the wait was uncomfortable. The rest of the stay made up for it. They received a room upgrade and loved the quiet, private location of the room. Staff were warm, friendly and genuinely helpful. The unlimited à-la-carte breakfast was a highlight, especially for the vegetarian in the group, whose initial concerns gave way to appreciation of the variety and quality. They found the atmosphere calm and family-friendly and would happily return.
