Stay ended · September 2026
The guest liked the room and location, but a very long queue made check-in take far too long.
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Explore Amway Grand Plaza, Curio Collection by Hilton in Grand Rapids, United States. Ask about the accommodation, the room or unit that suits your party, and the full rate conditions before making a reservation. Benefits and facilities must be confirmed for the specific property and dates.
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Guest experiences shared through Fora, edited for clarity and published with permission. Details and inclusions describe past stays and may differ for your booking.
Stay ended · September 2026
The guest liked the room and location, but a very long queue made check-in take far too long.
Stay ended · March 2026
The guests loved the beautiful hotel and direct walk to DeVos Performance Hall for a show. Their room was clean and beds comfortable; a particularly warm doorman stood out. Reception was less welcoming. A long queue and malfunctioning digital key complicated check-in. The guest briefly left the line when the key request seemed complete, then returned when it had not worked; other guests did not object, but reception's tone felt unnecessarily curt without directly mentioning the queue position. An out-of-service lift added long waits at check-in and before dinner. They would return for the hotel and location but hoped for better reception, keys and lift reliability.
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